Refund Policy

At Ermathexpert Online, we are committed to providing high-quality online learning services. Please read our refund policy carefully before making a purchase.

1. Refund Eligibility

You are eligible for a refund under the following condition:

A refund request must be submitted within 7 days of the purchase date.

The student must have attended or accessed no more than one lesson/session only from the purchased course.

If more than one lesson/session has been attended or accessed, the course will be considered partially used, and the refund request will not be approved.

2. How to Request a Refund

To request a refund, please contact us via email at:

📧 info@ermathexpert.online

Include the following details in your request:

Full Name

Registered Email Address

Course Name

Date of Purchase

3. Refund Processing

Approved refunds will be processed within 5–7 business days.

Refunds will be issued using the same payment method used for the original purchase.

4. Non-Refundable Cases

Refunds will not be granted in the following situations:

If more than one lesson/session has been accessed or attended.

If the refund request is submitted after 7 days from the purchase date.

Courses purchased during special promotions or discounted offers (unless stated otherwise).

5. Contact Us

If you have any questions about this Refund Policy, please contact us at:

📧 info@ermathexpert.online